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	<title>CallCenterOps.com - Call Center Ops &#187; Resources</title>
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		<title>Paper Newsletters</title>
		<link>http://www.callcenterops.com/paper-newsletters/</link>
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		<pubDate>Thu, 03 May 2007 21:05:22 +0000</pubDate>
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				<category><![CDATA[Magazines & Newsletters]]></category>

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		<description><![CDATA[Call Center Management Review
Customer Service Newsletter &#8211; 3 topic choices
The CRM Project &#8211; compendium of thought leadership and solutions


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		<title>Call Center Industry Reports</title>
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		<pubDate>Thu, 03 May 2007 20:58:25 +0000</pubDate>
		<dc:creator>site admin</dc:creator>
				<category><![CDATA[Industry Reports]]></category>

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		<description><![CDATA[Datamonitor Reports
Welcome to this Datamonitor industry reports site provided in association with CallCenterOps.com. Datamonitor provides premium business information that allows you to keep ahead of the very latest industry developments and trends.
Please browse for specific reports using the links below:
Call Center Industry Profiles and Trends ReportsDatamonitor&#8217;s industry reports provide in-depth analysis of specific industry trends, [...]


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