<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>CallCenterOps.com - Call Center Ops &#187; Industry Reports</title>
	<atom:link href="http://www.callcenterops.com/category/resources/industry-reports/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.callcenterops.com</link>
	<description>CallCenterOps provides resources and information that will help you to effectively run a call center of any size.</description>
	<lastBuildDate>Thu, 25 Sep 2008 05:30:06 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.4</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Call Center Industry Reports</title>
		<link>http://www.callcenterops.com/call-center-industry-reports/</link>
		<comments>http://www.callcenterops.com/call-center-industry-reports/#comments</comments>
		<pubDate>Thu, 03 May 2007 20:58:25 +0000</pubDate>
		<dc:creator>site admin</dc:creator>
				<category><![CDATA[Industry Reports]]></category>

		<guid isPermaLink="false">http://www.callcenterops.com/index.php/general/call-center-industry-reports/</guid>
		<description><![CDATA[Datamonitor Reports
Welcome to this Datamonitor industry reports site provided in association with CallCenterOps.com. Datamonitor provides premium business information that allows you to keep ahead of the very latest industry developments and trends.
Please browse for specific reports using the links below:
Call Center Industry Profiles and Trends ReportsDatamonitor&#8217;s industry reports provide in-depth analysis of specific industry trends, [...]


No related posts.

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
		<wfw:commentRss>http://www.callcenterops.com/call-center-industry-reports/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Datamonitor Reports: Call Center Industry Profiles and Trends</title>
		<link>http://www.callcenterops.com/datamonitor-reports-call-center-industry-profiles-and-trends/</link>
		<comments>http://www.callcenterops.com/datamonitor-reports-call-center-industry-profiles-and-trends/#comments</comments>
		<pubDate>Thu, 03 May 2007 20:56:23 +0000</pubDate>
		<dc:creator>site admin</dc:creator>
				<category><![CDATA[Industry Reports]]></category>

		<guid isPermaLink="false">http://www.callcenterops.com/index.php/resources/industry-reports/datamonitor-reports-call-center-industry-profiles-and-trends/</guid>
		<description><![CDATA[Workforce Optimization 2005: Emerging call center performance management
Price: $3395
Workforce optimization as a technology set is comprised of four component technologies, workforce management, quality monitoring, agent analytics and eLearning. Datamonitor expects 2005 to be a year of accelerated growth and development in the WOTs market. This is demonstrated by rapid growth at a CAGR of 12.1% [...]


No related posts.

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
		<wfw:commentRss>http://www.callcenterops.com/datamonitor-reports-call-center-industry-profiles-and-trends/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
