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	<title>CallCenterOps.com - Call Center Ops &#187; Magazines &amp; Newsletters</title>
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		<title>Paper Newsletters</title>
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		<pubDate>Thu, 03 May 2007 21:05:22 +0000</pubDate>
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		<description><![CDATA[Call Center Management Review
Customer Service Newsletter &#8211; 3 topic choices
The CRM Project &#8211; compendium of thought leadership and solutions


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		<title>Call Center Related Email Newsletters</title>
		<link>http://www.callcenterops.com/industry-newsletters/</link>
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		<pubDate>Fri, 06 Oct 2006 05:39:36 +0000</pubDate>
		<dc:creator>site admin</dc:creator>
				<category><![CDATA[Magazines & Newsletters]]></category>

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The Workforce Management Group &#8211; informative selection of workforce management related topics
TelephonyWorld &#8211; newsletter dedicated to the telephony and communication industry
Support Industry.Com &#8211; informative weekly newsletter for customer support professionals
CRMguru.com- 2 informative discussion style newsletters for CRM professionals
Service Quality Institute &#8211; The Customer Service Strategy
Telecommuting Review &#8211; great resource for CSR&#8217;s work from home issue
destinationCRM.com [...]


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