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Originally Posted by abd1
I agree with the others -- don't allow it. we don't allow it because we need to protect customer info. with the camera phones employees could easily take pictures of their screen and take sensitive customer and company info. we do have a system of issuing "emergency day passes" in case they have some sort of emergency going on like a sick child or family member, or a spouse is pregnant and due any minute. To get a pass they must go to their sup who issues the pass. their phone has to physically be out on their desk sitting on the pass so that there's no ambiguity about who should have their phone out or not. We also have an emergency hotline number the reps are given that they can give out to family members, schools, daycares, etc. if someone calls that hotline it goes to one of our sups who will then locate the rep. They also get a break about every 2 hours so they can use their cellphone then away from their desk.
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Thank you so much for the post. It's really informative!
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