Quote:
Originally posted by kburns
I am trying to get an idea as to what dialing capabilites are less expensive than the traditional predictive dialer. Predictive dialers are so expensive, does anyone have another dialer solution? Are any of you as unhappy with the price of the predictive dialer as I am?
|
Yes. Ken. We have a time shared dialer solution that is used over the internet. Our dialer is totally full featured and has been built from the ground up to work this way. We have a maintanance charge of $19.95 per month per supervisor to use the dialer. This is a Peer to Peer system, so your PC becomes the Supervisor console where you load the contacts, setup of the screen pop screens, set the abandon rates, etc.
Your agents can be at your site on your Lan or remote, as long as they can dialup to the internet.