[1stTimeSuper]

Wow! Thanks for the replies, this is a difficult issue, so please keep them coming. Here's some more information:

The source of my information was another employee, during a monthly performance review. This review just happened to be one with the Director of our Call Center, who shortly after the review discussed this shocking news with me and called my immediate manager. We've been batting this one around HR since we found out.

We just did a pop check on one of the harddrives, only one employee was named in particular for pornography. This employee had also smarted off to the Director and she was a bit curious as to why he was so ----y to her. Well, we found out that his computer not only had been to porn sites, it had been to the all day long today.

Tomorrow will be an interesting day, to say the least. The night shift saw me take the computer into my manager's office. When they asked why, I explained that it was due to a recurrent problem the computer had been having and that it was being investigated by corporate. They picked up on my roose and assumed that it was a mouse driver issue that the employee in question had been complaining about.

Unfortunately, there was not a clear process to follow about the allegations, as that was all that they were before we checked the computer. Now, it is quite clear what we must do. Hopefully the reprecussions will resound through the department and shape some people up.

As far as the alcohol, this is much harder to prove/track, however we are doing our best.

What concerns me is how this employee will act tomorrow. He is one of the only two that we have for our opening shift, so I'm going to be in extra early. I'm sure that seeing his computer missing will let him know that something is awry. Actually, I'm betting that someone has already called him. As I said, this is a rather close knit department.

Again, thanks for your suggestions, this is a very difficult situation and while I'm glad to be learning it sure is tough... lol

--1TS