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If you draw the graph consisting of occupancy on the x axis and servicelevel on the y-axis and asa on the second y-axis you would find four different curves for the two call centers (two each)
Do you know the graphs I'm talking about?
That will show you that to get to the 70% servicelevel point one would need a lower occupancy for the smaller call center and thus this will probably result in a higher asa.
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