Thread: first call resolution
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Old 05-28-2003, 10:28 AM
daveste daveste is offline
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Join Date: May 2003
Location: Minnesota
Posts: 0
Free Webinar on FCR
There is a free webinar on first call resolution June 5, 2003. Follow this link to register:

http://www.sqmgroup.com/webinar.html

I will be attending as I am also interested in starting to measure this at my center.
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