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Old 05-30-2003, 02:51 AM
Karsten Fuhrmann Karsten Fuhrmann is offline
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Join Date: Sep 2002
Location: Zurich, Switzerland
Posts: 0
Hello,

I would propose not to use a fixed phrase. It would be a pity if your agents sounds like most other agents in the world. Instead, let your staff be creative - just tell them what you want in the greeting (company name, employee name, department etc.) and let them do it their way. An enthusiastic individual greeting is always better than just a phrase.
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