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call center incentives
Good Morning:
please we need help:
we are investigating call center incentives. We would appreciate assistance with ideas /input/suggestions, something that is easy for the TSR to track daily, which would be a motivator.
Additionally there are 4 components we need :
1. Incentives need to motivate agents to sell/produce more, thus making the company more money as well, a win/win situation
2. Must be fair and equitable and attainable
3. Must be easy to track By TSR and administer
4. Should be related to attendance, productivity, sales, accuracy
ANY HELP WOULD BE GREATLY APPRECIATED
Thanks and looking forward to your answers
__________________
Monika
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