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Shift bids
Hi Stretch,
I have performed numerous shift bids and have done so in a way that is not so painful.
Feel free to give me a call at 510-986-0686 x 16 and I will be happy to share some ideas.
Your goal should be to perform one large shift bid, align your schedules properly and other subsequent shift bids should be small and much less painful. If you have an automated tool to assign the schedules, the admin should reduce.
Eventually, your agents should not have to dramatically change schedules, thus decreasing their unhappiness.
Give me a call.
Tracy
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Tracy Teamer
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