Thread: Shift bids
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Old 07-09-2003, 12:17 PM
santunes santunes is offline
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Join Date: Jul 2003
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Shift Bids

Stretch,

My experience with the mini bids is that offering good shifts to new recruits causes major issues with people with higher seniority who are working schedules they don't like. What they did at one call center I worked with is offer the new shifts to the current staff starting at the top and working your way down. Most people with higher seniority are happy with their shift so it goes down the list quite quickly. Of course when it comes down the list, you need to decide if the 'person taking the new shift's schedule needs to be replaced also. But because the new shifts make their way down the list quite quickly, it is much less work/time/effort than a complete shift bid. It worked quite well for them.
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