Marie -
Please contact me at 408-391-6550, or
john@amaesoftware.com. We have an inovative means of conducting customer surveys.
Our Customer Integration software can tell an agent how he/she is doing and how they are percieved from the customer. It tells management how the customer percieves the company, the quality of service and the performance of the agent. It dynamically allows a company to get instant feedback on service levels and also ask marketing questions.
- John