[ghorrocks]

Deb,

Here is to your questions:

Gary,
What are your suggestions for Train the Trainer programs?

***I will throw this one back to you. What type of facilitation will the trainers be conducting?
I.E Blended E-Facilitation- Train the trainers should be conducted in that enviorment.

Classroom Style training-should be hands on with a train the walking through the presentation.

The reasoning behind this is if you conduct (which a lot of companies do) train the trainer calls then send off your trainers they do not have a clear concept of what the training should look and feel like. Now if you can dictate training in a way that people can see, hear and feel the methodology within it ,which is very challenging, then a call may be significant. Otherwise your learning curve for your trainer and the people they impact during that time would of been better spent having an actual trainer guide them hands on.

Which ones do you have experience with and what is your feedback?

***I personally have designed, developed, delivered and then coached afterward for organizations such as Citigroup, Wells Fargo, Generation Direct, Teracore A&S teleservices, colleges etc... etc.... All types of training from e-facilitation, blended enviorments, on-site, and phone with proper training guides.

Please post this on the board, as I'm sure I'm not the only person looking for this information.
Deb