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Scheduling 24/7
Things to consider also would be temporary split shifts when volumes and forcasts change suddenly. Offer a 10% shift differential for this and it works. Have you looked into part time models as well. Work with the management staff to offer Over Time contests during peak periods of volume. The only thing though to insure efficiancy for longer periods of volume or lag is a shift bid. They may be the bain of all but they can be fairly administerd as well as maintain the efficiancy and profitability of our resource, People.
Hope this helps.
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