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Attendance Policies
We have a very strict attendance policy for our entire organization. Have any of you found an attendance policy that works for your group? It takes us about 3 months before someone can go on the phones due to lengthy training. It seems that we just get them on the floor and they are in trouble with their attendance. We just cannot function with 60% turnover due to the length of training and the learning curve.
I work in a Manufacturing company and we currently have 40 agents.
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