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Setting up a new Call Center
Hi all,
we are in the process of setting up a new call-center. We want to start with ticket-hotlines and then broaden our Services.
Right now I'm trying to get an overview of the basic necessities for setting up a call center. This means software, technology, employees and so on.
It would appreciate if you could help me with you experiences.
Many thanks.
Chr1s
Executive Assistant
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