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Client Verification
Hi,
As an offshore Call Center we are faced with situations where we are frequently offered work from clients in the USA and Canada.
I am looking for suggestions on
1) how do we as an offshore center verify the Client's Credentials before taking up the work.
2) if the client does not payup amounts due to the center and the amounts are rather small that it is not possible for the center to file legal action in America, what are the other recources available to such centers.
I am sure several centers have at some time faced such issues and it would be of interest to know hat have been your expoeriences in this.
Look fwd to hearing from you all.
Dadi
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