Thread: Consolidation
View Single Post
  #3 (permalink)  
Old 12-12-2001, 04:35 PM
Matt Schmitz Matt Schmitz is offline
Member
 
Join Date: Nov 2001
Location: Portland, Oregon
Posts: 0
You're biting off a whole lot of work consolidating a national structure to a central stucture. Most businesses try to stay at 300 to 800 agents per site. Going above those numbers will really put a strain on your recruiting and management resources.

It's the difference between running a battleship, lean and mean and highly manueverable - and running an aircraft carrier, a floating city that might be easier on the finance department's paperwork but can take forever to turn around and is very difficult to control and manage.

Ask yourself this question: can recruiting find 20 agents a week to support a 500 seat center, or 100 agents a week to support a 2,000 agent center? You will notice that my numbers aren't linear. That's because attrition in larger centers is higher...

Matt
Reply With Quote