Thread: Need Help
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Old 01-16-2007, 11:33 AM
123resourcing 123resourcing is offline
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Need Help

I've just started a small call center, i have the VOIP phones setup on asterix, and am looking for a solution to handle my needs.

I have 50 agents and currenty have 20 different clients. When a inbound calls comes in, i need my agents to know for which company the call is for so they can provide the appropriate support. Does anyone know a solution for this?

I have been looking at pbxpress server.

Greatly appreciate anyone's advise or support.

thx
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