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Call Center Organizational Design
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03-26-2008, 02:03 AM
Sudhar
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Join Date: Mar 2008
Location: Malaysia
Posts: 0
Ratio
Hi Terry,
Based on my Experience Manager to assistant Manager Ratio(1 : 6)
Assistant Manager to Agent(1 : 12)
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Sudhar Sanan Palandy Samy
joshua_sudhar@yahoo.com
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016 232 3060
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