Suggestion for the new look ... Attention Moderator

[LJCPyxis]

I was unable to find a FEEDBACK option therefore I'm adding a thread as a way to communicate my suggestion to you.

What I find confusing is once I've read a item in one of the threads, I would want it to show read.

The old forum would change the color of the text to show me what I had read. That was usefull to me.

Other than that, the new look is amazing!!! As well as the new options.

Thank you for all your hard work.

[Moderator]

Hello,

Thanks for taking time to comment.

Feedback: we set up a special section called NEW FORUM - Your Feedback and Suggestions.

Please place feedback posts in that section so that we don't take away from conversation around specific call center issues in this section. Thanks :)

(To see it, click on the Forum icon on the very top of the page. You will see the Feedback section listed below the General Discussion section.)

Read vs. Not Read: there are icons to the left side that change color showing you what you have read and not read. The icons are not as bright as we would like but we will see if there is an alternative.

Thanks again for commenting.

Moderator
CallCenterOps.com