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General Discussion

General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.)

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Thread / Thread Starter	Last Post	Replies	Views
Help and Insight PittATL	Yesterday 07:18 AM by alexcarlson	3	157
Service Level consistancy between applications Paul Morack	Yesterday 01:41 AM by ryanweaver171	1	119
Quality Assurance for Emails and Chats qamanager	03-06-2010 12:12 AM by Star	1	82
Absenteeism, illness & parenting ( 1 2 ) Valerie Heimerich	03-05-2010 11:17 PM by Star	15	17,596
Group call quality evaluations- a good thing? Star	03-05-2010 11:07 PM by Star	0	17
How many years of call center experience do you have??? Quick responses only.. ( 1 2 3 4 5 ... Last Page) jp2time	03-05-2010 10:54 PM by Star	212	40,392
call center telephonic interview cleomerrill	03-05-2010 09:33 AM by alexcarlson	4	197
Call center Franchise toshiozy	03-04-2010 10:09 AM by alexcarlson	4	875
Service Level in Technical Support Gloria E	02-23-2010 06:19 PM by Gloria E	0	259
Greetings and Closing henrietta	02-18-2010 06:13 PM by thompson64	5	2,600
Tracking Agent Time kentk1	02-18-2010 06:02 PM by thompson64	1	328
EWFM Scheduling Question Jim S	02-17-2010 06:28 PM by Jim S	0	161
Pay for Performance billybaggins999	02-11-2010 12:16 PM by billybaggins999	0	179
Setting up a new contact center in Singapore wilsonlim	02-11-2010 11:39 AM by Call Centre Worker	1	144
Service Level - formula question jpshuf	02-04-2010 10:20 AM by Charles Alvear	9	7,703

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