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11-06-2001, 02:58 PM
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Free Call Center Online Sessions
Please join CRMXchange http://www.crmxchange.com for the following
Free on-line sessions in November Contact Center Best Practices: How to Increase ROI Through Your Customer's Loyalty Presented by Witness Systems and Siebel Systems November 8th, 11:30 from 11:30 am est. – 12:30 am est. "Quality, Capacity and Consistency: Co-Sourcing May Be the Answer Presented by Gage Customer Service November 13th from 11:30am to 12:30pm EST "The Indian Outsourcing Market - What Must You Know Before Outsourcing Your Customers" Presented by OverC International, A Cincom Company, and Datamonitor November 15th from 11:30 am EST – 12:30 am EST 
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