Business Set up

[dreamer07]

Well,my questions is simple yet need answers on it the person before me has asked abt the requirements of set up but i need to know the exact know how ,figures,technology ,hiring costs for setting up a call center in dxb or the middle east.
Anyone??????

[tarunpuri]

Looks like i could help you in this one...though not for the countries you have mentioned (Middle East and dxb...dxb ???).

I could give you details for doing this in India. If that could help in relating to those countries or something.

My contact details :

Email : tpuri@rediffmail.com
Mobile : +91 98111 41111

Regards,
Tarun Puri

[dreamer07]

For your response on the setup for busines .Yes I would be grateful if you could send me information on the same or correspond with me on my email address:dreamer07@rediffmail.com .As far dxb is concerned it means dubai as far as the altest is concerned it is soon turning out to be the bpo hub along side India for having quite a population of english speaking individuals here.

thanks,

Dinesh Padmanabhan
00971507879949

[Steve Turton]

Hello Dreamer:

Don't forget that there is now a 3rd alternative to Call Centers...
The Traditional On-Premise Hardware ACD/IVR/CTI and Outsourced Call Centre...... now people are looking at THE VIRTUAL CALL CENTER.... which is the best of both worlds.

No Capital Investment in Equipment
Use your own employees from any location to answer calls
Built In Disaster Recovery

Do you have anyone in India who can quote you on a Virtual Call Center solution?

Let me know if you need more information.....

steve@telax.com

[dreamer07]

To be very frank steve I need to understand the concept first for me to go any further ahead with this ,it would be of gr8 help if you send me some data so that i can send u across any quote from india and maybe why not the middle east region since i am based here .
You could mail me on my email address dreamer07@rediffmail.com.
Secondly middle east is also poised to become a hub of call centers . 1) Infrastructural costs are almost similar to India.
2)English speaking natives a good number of them.
3)People are now getting to understand a lot about call centers here.
4)The concept of contact centers already prevelant.
What you have said does sound very interesting cause it will cut down on al ot of costs yes I can place or get qoutes for you on the same from India as well as the middle east but as I said before please send me more information.

Regards,
Dreamer07