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Predictive Dialer ROI Calculation
Hi,
I'm in the process of developing a return on investment case for purchasing a predictive dialer. I hate to re-invent the wheel if someone is willing to share their methodology and approach. I can be e-mailed directly at rnadolski@choosehmc.com We are a healthcare company that provides telephonic disease management services telephonically. Most of our calls are outbound. Please do not reply if you are a consultant trying to sell your services. Thanks Bob |
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