Online Learning Calll Center Webcast

[Sheri]

Moderators note: CRMXchange has permission from CallCenterOps to post their schedules of Webcasts. We do not consider this to be a sales oriented message.
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Listing of Free Webcasts for March 2004

Webcast:“Best Practices in Architecting a Multimedia Contact Center”
Hosted by EADS TELECOM North America,
March 9th from 11:30am - 12:30pm Eastern
http://crmxchange.raindance.com/iccd...inarList.shtml
Webcast:"Multilingual Customer Management Solutions"
Presented by Tele-Interpreters
March 11th, from 11:30 – 12:30 Eastern
http://crmxchange.raindance.com/iccd...inarList.shtml
Webcast:“Cornerstone for Success”
Hosted by Aspect, eLoyalty and Microsoft
March 16, 2004 from 11:30am to 12:30pm Eastern
http://crmxchange.raindance.com/iccd...inarList.shtml
Webcast “Developing Quality Programs that Drive Success”
Envision Telephony, March 18th from 11:30am – 12:30pm Eastern
http://crmxchange.raindance.com/iccd...inarList.shtml
Webcast: "Compelling Reasons for VoIP in the Contact Center"
Nuasis Corporation
March 23, 11:30 am – 12:30 pm Eastern
http://crmxchange.raindance.com/iccd...inarList.shtml
Web Chat: “Creating Ideal Customer Relationships – Customer Integration”
Amae Software
March 25th 11:30 am – 12:30 pm Eastern