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04-07-2004, 01:11 PM
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emotional labour
I would like to know about emotional labour in the field of customer service.How emotional labour can play an important role in this field.If it is possible please send me information regarding it.thanks
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04-12-2004, 07:29 PM
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emotions
not sure if emotions could be consider as a positive points in a business environment no matter of the fact that everything has pros and cons and also it might depend on how you define emotional labor.
__________________
Cheers Meghanath I just realize, I don't know what I don't know n_meghanath@yahoo.com
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