June Informaional Webcasts from CRMXchange

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Please join CRMXchange for our informative live events for June. A complete schedule of events is found here: http://crmxchange.raindance.com/iccd...inarList.shtml

WEBCAST: "Complementing Investment in India, 'Reverse Investment' Into the
UK –Why, Where & How?"
PRESENTED BY: Kevin Houston, VP & Contact Center Director, HCL Technologies BPO Services Hosted by Invest Northern Ireland
WHEN: June 1st, from 11:30am – 12:30pm Eastern

WEBCAST: “Essential Steps for Optimizing Contact Center Performance”
PRESENTED BY: Sharon Brogan, Director of Product Development, Inova Corporation
WHEN: June 3rd from 11:30am – 12:30pm eastern

WEBCAST: “The Interaction Lifecycle - A Guide to Helping Companies Get the Most Out of Customer Interactions
PRESENTED BY: Mike Sheridan, Director of Global Strategy and Marketing, Rockwell FirstPoint Contact
WHEN: June 10th, 11:30 am – 12:30 pm Eastern

WEBCAST: “Consolidated Inbound/Outbound Reports -A Holistic View of the Contact Center”
PRESENTED BY: Aspect Communications and SER Solutions, Inc
WHEN June 22nd, 11:30 AM-12:30 pm Eastern

WEBCAST: “Today’s Practical Applications and Pitfalls With Contact Center VoIP Solutions"
PRESENTED BY: Bill Maikranz, Consultant Partner – Amtech Marketing
HOSTED BY: eOn Communications
WHEN:June 24th, from 11:30 am to 12:30 pm Eastern

WEBCHAT: “Best Ways to Network Multiple Contact Centers for Improved Service and Lower Operating Costs”
HOSTED BY: NUASIS
WHEN: JUNE 25, 11:30 am – 12:30 pm Eastern
HOW TO REGISTER: http://www.crmxchange.com/sessions/debates/chat-