--> At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site.
CCOps Home  |  Forum Home  |  Jobs Board  |  Library  |  Operations  |  Resources  |  In The News  |  Site Map

Go Back   CallCenterOps Forum > General Discussion
Industry Standard Cost Per Call (on & off shore) Industry Standard Cost Per Call (on & off shore)
FAQ Social Groups Calendar Search Today's Posts Mark Forums Read

General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.)

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 07-28-2004, 10:47 AM
Member
  
Join Date: Jun 2004
Posts: 0
Industry Standard Cost Per Call (on & off shore)
Our firm is currently looking for what the industry standard is for Cost Per Call in domestic call centers as well off shore call centers.
Does anyone have any information on this subject or can point me in the right direction.
Last edited by Athomas; 07-28-2004 at 10:49 AM..
Reply With Quote
  #2 (permalink)  
Old 08-02-2004, 02:32 AM
Member
  
Join Date: Jul 2004
Location: Singapore
Posts: 0
Pls contact me (jeffrey@chow.cc) so that I can forward Industry Benchmarking Survey Report for you reference.
Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are Off
[IMG] code is Off
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 04:13 PM.

Contact Us - CallCenterOps - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2