Listing of Free Webcasts from CRMXchange for September

[Sheri]

Please join us for free 60 minute webcasts on CRMXchange http://www.crmxchange.com

WEBCAST: “The Interaction Lifecycle - A Guide to Helping Companies Get the Most Out of Customer Interactions"
PRESENTED BY: Mike Sheridan, Director of Global Strategy and Marketing, Rockwell FirstPoint Contact
WHEN:zSeptember 16th , 11:30 am – 12:30 pm Eastern
HOW TO REGISER: http://crmxchange.raindance.com/iccd...ode=cal&tz=PST

WEBCAST: “Industry Benchmarking - Managing to Excellence”
PRESENTED BY Steve Cain, Vice President, Gartner
SPONSORED BY Blue Pumpkin
WHEN: September 15th, 1:00 – 2:00 PM Eastern
HOW TO REGISTER: http://www.bluepumpkin.com/ri/websem...SEPT_2004=TRUE

WEBCAST: "RCI Improves the Employee Experience: A Case Study"
PRESENTED BY: Craig Pifer, Business Analyst, RCI
SPOSNSORED BY: Jacada
WHEN: September 21, 11:30 – 12:30 PM Eastern
HOW TO REGISTER: http://crmxchange.raindance.com/iccd...ode=cal&tz=PST


WEBCAST:“Right Here, Right Now, Right Revenue –Are You Customer Centric Enough to Drive Bigger Profits?”
PRESENTED BY: A Panel Discussion featuring Paul Bertin, CEO, Genticity, Inc., Villette Nolon, President and CEO, NetReflector, Inc., and Jim Skjeveland, Sr. VP, CSD
SPONSORED BY: Genticity, Inc.
WHEN:September 23rd, 11:30am – 12:30pm eastern
HOW TO REGISTER: http://crmxchange.raindance.com/iccd...ode=cal&tz=PST

WEBCAST: "Multilingual Customer Management Solutions"
PRESENTED BY: Tele-Interpreters
WHEN: September 28, 11:30 12:30 Eastern
HOW TO REGISTER: http://crmxchange.raindance.com/iccd...ode=cal&tz=PST