--> At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site.
CCOps Home  |  Forum Home  |  Jobs Board  |  Library  |  Operations  |  Resources  |  In The News  |  Site Map

Go Back   CallCenterOps Forum > General Discussion
FAQ Social Groups Calendar Search Today's Posts Mark Forums Read

General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.)

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 10-07-2004, 02:46 PM
Member
 
Join Date: Oct 2004
Location: Lee's Summit, MO
Posts: 0
Avaya CMS/CentreVu Reprts

I am attempting to build a new custom report, and once it's built and the queries are built and I attempt to "RUN" it, I get an error back saying that my query c_1 needs to be in the GROUP BY list. I cannot find reference to GROUP BY list and/or where to add it. It is a new data item that appears to be the problem that I added to the dictionary. Thanks for any assistance anyone can offer.
Reply With Quote
  #2 (permalink)  
Old 10-15-2004, 06:07 PM
Member
 
Join Date: May 2004
Location: San Antonio, TX
Posts: 0
This is a common (and frustrating problem) when building CMS custom reports. The GROUP BY error indicates that something is wrong in the way the db query is built in your report.

The only way I have been able to eliminate this error in reports is to eliminate data items one at a time in my report until the error is cleared. Generally, I've found that the GROUP BY error has a tendency to turn up with a custom calculation that is not quite right.
Reply With Quote
  #3 (permalink)  
Old 10-20-2004, 05:01 PM
Member
 
Join Date: Feb 2004
Location: Monterrey
Posts: 0
Help

I'll be glad to help you out with your report, if you can paste the query string here, i'll be glad to take a loot at it, and see if there is any problem with it.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are Off
[IMG] code is Off
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -4. The time now is 12:13 PM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2