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11-30-2004, 04:16 PM
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Contracted by Nonprofit Agency??
I'm interested in how many/what kind of nonprofit agencies use contracted call/contact centers. How have you gone about getting this work, whats the staffing like, demograhics, etc. Unique challenges, words of advice, etc. Any info would be terrific.
Thanks 
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12-15-2004, 03:04 PM
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Re: Contracted by Nonprofit Agency??
[QUOTE]Originally posted by TFoncree
[B]I'm interested in how many/what kind of nonprofit agencies use contracted call/contact centers. How have you gone about getting this work, whats the staffing like, demograhics, etc. Unique challenges, words of advice, etc. Any info would be terrific. Thanks I dont know about non-profit callcentres, I did however run a charity callcentre which used a tierd agency system. The range of staffing for considerable, but the sickness & absence stats went through the roof! Hope this helps?
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