Learn how to advertise on this site.
|
|
At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site. |
|
|||||||
| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
 |
|
|
LinkBack | Thread Tools | Display Modes |
12-22-2004, 10:34 AM
|
|||
|
|||
|
On Line Call Center Webcasts
Free Webcasts on CRMXchange http://www.crmxchange.com
Webcast: So what did you mean by that? - The Hidden Language of Customer Interactions Featuring: Donna Fluss: Principle; DMG Consulting L.L.C. Hosted by: Ed Kawecki; Product Marketing Manager, NICE System January 13, 11:30 am – 12:30 pm Eastern Webcast: "The ABCs of KPIs: Using Metrics to Optimize Contact Center Performance" Presented by Sharon Brogan, Director of Product Development, Inova Solutions Date: January 18, 2005 11:30am –12:30pm Eastern Webcast:“Taking Customer Service to the Next Level: Can IP Really Make a Difference?” Presented by Sean O’Connell, Director, Product Marketing, Cisco Systems Date: January 20, 2005 11:30am – 12:30pm Eastern GREAT DEBATE WEBCAST: "DEALING WITH THE REALITIES OF SPEECH TECHNOLOGY" Hosted by Donna Fluss, Principal DMG Consulting, LLC January 27th, 11:30 am – 12:30 PM Eastern To register for these webcasts: http://crmxchange.raindance.com/iccd...inarList.shtml 
|
|
| Thread Tools | |
| Display Modes | |
|
|
Linear Mode
