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Old 12-06-2001, 01:42 PM
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Join Date: Dec 2001
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Performance Icentives

We are in the process of redesigning a CSR performance based pay system, and I'm wondering if anyone can point me in the direction of some good resources for how to structure this type program.
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Old 12-06-2001, 05:23 PM
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Join Date: Nov 2001
Location: Portsmouth, NH
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Here are some ideas...

Hi there,

Glad to see you're thinking about this. I'm sure your employees will appreciate a good program.

Check out these resources:

http://www.commweb.com/article/COM20010807S0003

http://www.auxillium.com/pay.shtml

http://www.reengineering.com/article...ainsharing.htm

And last but not least, check out this great resource:

http://www.goalmanager.com/resources.asp

Good luck. Let us know how it works out.
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