Call center services for a small ecommerce site

[Zeny]

My friend is starting up an ecommerce site and wasn't thinking of offering a phone number for customers to call in and place orders due to the cost.

It was suggested to him that oursourcing might be a viable option. Since it is a small startup website he has no idea as to the number of calls he expects

Do call centers handle such a tiny operation? Are there any forums that review call centers?

[Moderator]

Hi Zeny,

Please provide contact information so you can be contacted directly. Vendors are definitely interested in informing you about their services - we've had to delete several sales messages already.

Thank you!

[Zeny]

Why am I not allowed to receive offers via private messages?

I am reluctant to release my email address because of spam.

[pjrickert]

Please send me an email petetag@yahoo.com and I can let you know what services we have to offer.

Pete Rickert
570-271-3900

[kanika_malhotra]

Please send us an email at kanika.malhotra@icommunicall.com so that we can discuss this in greater detail.

[drifter03]

Good day to you! I understand that setting-up for a phone service for people to order your services would cost too much. That is why teaming-up with a call center is going to be your best option. There are a lot of call centers active here in our country today and they are capable of handling big time calls to help cater the products of their client. Call centers here cater both inbound and outbound calls, some even do email and chats.
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Mark Anthony T. Cruz
Global Sky
Philippine Call Centers
877-463-3885