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At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
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| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
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Call Center Recruiting Workshops
Hello,
http://www.CallCenterCareers.com is researching the market interest for 1-day instructional workshops that teach call center recruitment/hiring strategies. In researching this opportunity, we would greatly appreciate it if you would answer a few questions for us: 1. Would you be interested in attending a workshop that teaches call center specific recruiting/hiring techniques? 2. What topics would you want the workshop to cover? Examples of workshop topics include: an overview of the recruitment process, where and how to advertise job openings, how to use skills assessment testing, interviewing techniques, employee reward programs, managing turnover, retention strategies, etc. 3. How far (miles) would you be willing to travel to attend a 1-day call center recruiting workshop? 4. How much would you be willing to pay to attend a 1-day recruiting workshop? Thank you! Pete Geisheker http://www.CallCenterCareers.com peterg@callcentercareers.com 1-877-562-8588 ext. 2 |
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Call Center training
1. We would be interested in a 1 day training Call Center training.
2. Topics that I would be interested in are Scheduling & Forecasting concepts, common call center metrics/measurements, plus those mentioned. 3. Willing to travel a 30 mile drive 4. I would be willing to pay $150 - $175 for a recruiting workshop |
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