Outsource CC to the Philippines

[durbs26]

Good day!

We would like to introduce Synergia Cybercare Inc. (SCI), a Philippine based world class provider of Customer Care Solutions globally. Unlike traditional call centers that focus on “seats”, SCI works with its clients to provide complete solutions resulting in higher customer loyalty, lower costs and improved margins. SCI provides process solutions, implementation, fulfillment, and system integrations for client firms.

Products and Services
Inbound Customer Service
Outbound Sales and Customer Loyalty
Remote Managed IT Services
Business Process Outsourcing
Business Process Engineering
Training Development

Synergia Cybercare Inc. is also the Philippine licensee for Five9, Inc. Five9 is the world leader in hosted Voice-Over-IP-based contact center systems. It prides itself in having customers on five continents around the globe, ranging from prestigious small to medium-sized enterprises to large Fortune 500 companies. With this technology to drive our contact center operations, we are able to provide services to clients that have minimal seat requirements at affordable costs. Also, due to the flexibility of our system and operations, you may control, manage, and/or monitor any inbound or outbound campaigns outsourced to us from the comfort of your office or home.

For a minimal per seat cost monthly, you will have a worry-free, ready to use contact center. It comes with:

FREE Five9 VCC Solution license
Call equipments (Workstation, PCs, Headsets)
Bandwidth connection
Experienced AGENTS
Use of Space (Agents will be housed in Synergia Call Center Operations Center Philippines)

We invite you to explore the possibilities in outsourcing your customer service or telemarketing operations to us which will definitely lower your operations costs by 30-50% while increasing efficiency. We would greatly welcome any queries or interests you may have. You may check out our website at www.synergiacybercare.com for more information.

Best Regards,

[Milliardo]

I applied there, but too bad it's too far from where I live, plus the place is in a relatively remote part where it's dark at night. Heard some stories regarding some of the agents being held up going to work, and eventually resigning. Hopefully you can transfer to a better place, like say in Makati or even Alabang, where many call centers are located right now.

[durbs26]

Our center is located in Celebrity Sports Plaza in Quezon city, the reason for our location is that we have scarce competition in hiring people in the area and furthermore, we give our people a perk wherein they are given a free membership in the sports club.

Our location also increases the desirability of people to join as it is not congested thus decreasing stress in work. However, for our expansion, we will be looking into Alabang or farther south.