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General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.)

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Old 12-26-2001, 03:40 PM
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Operations Manual
I have been tasked with writing an Operations Manual for our organization. We are a call center with approx. 120 employees. Where might I find a sample operations manual from a similar sized organization to use as a blueprint for the manual I am creating? Thank you in advance for any help you can give.
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Old 01-09-2002, 01:11 PM
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manual
call me to disuss
chet hewitt
HPC
727.953.2022
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