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Old 07-04-2005, 12:21 PM
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Join Date: Jul 2005
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Call Centre Layout/furniture

I am trying to create a new call centre layout.

I am trying to come up with the best design for 40 agents in a 1500sqfoot area. (Restrooms/training areas are already catered for in separate areas)

There are of course various designs you could have using call centre furniture but I am trying to investigate which designs (workstations) are preferable to the working environment taking into consideration; cost, egonomics etc.

Does anybody have any up-to-date information/experience that would allow me to progress this project further?

(I do not have the ability to use a design company).

Many Thanks,
Alex
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