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08-24-2005, 12:46 PM
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Call Center Operations Management
ive had 2 years experience in the industry with both outbound and inbound, have worked as a supervisor. now ive suddenly found an opportunity where i have to manage a whole call center (20-25 seats). i would like some1 experienced to tell me exactly all the things and processes that i might need to look into. any suggestions would be more than welcome.
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09-01-2005, 01:39 AM
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you may want to write me or call me at
meghanath@meghanath.zzn.com or 9818634512 Quote:
__________________
Cheers Meghanath I just realize, I don't know what I don't know n_meghanath@yahoo.com
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