On-Line Learning Sessions

[Sheri]

FREE ONLINE LEARNING SESSIONS ON CRMXCHANGE
HTTP://WWW.CRMXCHANGE.COM

WEBCAST: IMPROVING THE RESPONSE TIME OF YOUR ENTERPRISE APPLICATIONS
WHILE LOWERING YOUR TOTAL COST OF OWNERSHIP
January 10th from 11:30am to 12:15pm EST
This session will address the usual suspects impeding enterprise application performance with cost-effective strategies to overcome them. Good application performance requires an end-to-end approach, with attention to the database, the application, the network and, finally, the last mile. Data optimization is usually the best place to start.
http://www.crmxchange.com/tel_for.html#session1


USER ROUNDTABLE CHAT :MONITORING SYSTEM IMPLENETATION ISSUES
Corporation, Eyretel, Inc., NICE Systems, Witness Systems
January 17th from 11:30am to 1:00pm EST
In our first roundtable users of monitoring systems will discuss such topics as the planning process, personnel matters such as training and skill requirements, proper installation methodologies, and measuring results. This is your opportunity to get a real world view of how to address the issues that you face on a daily basis.
http://www.crmxchange.com/sessions/d...eatdebate.html


Webcast:DISTRIBUTED VOICE SOLUTIONS: A USERÂ’S PERSPECTIVE
January 24th from 11:30am to 12:15pm EST
This session will assist you in understanding the many benefits of distributed voice solutions and will show you how easily you can deliver those benefits to your call center, branch office or telecommuting employees. You'll learn how to provide the same telephony experience to every employee regardless of their location.
http://www.crmxchange.com/tel_for.html#session3