Shift Bids within call centers.

[taz123]

Call centers as we know have staggered hours and shift work. Shift bids are conducted to bid on selected shifts based on your attendence and performance.

Question I have is When is someone excused from being part of a shiftbid due to medial reasons.I feel management at my work place is giving me false info as someone who works stright days/afternoons was excused from shiftbid yet at the same time they covered for another employee and worked overnights when differ days off for 2 people and 2 weeks time. therefore in my eyes they busted themselves as they proved they are fully capeable of working any day or night with different days off. I feel that my HR dept needs to check this out futher. comments on this would be great. No Comments anyone

[anagram100]

to think at this from another side making adjustments for a short period of time is completely different from making a permanent change. For example, let's say advisor A says they can't work a Tuesday because of childcare issues. Then you discover they've worked overtime on a number of occassions on a Tuesday. First reaction might be; clearly this person can work on a Tuesday. But then factor in the amount of money advisor A gets for doing overtime. Perhaps the extra cash warrants the cost of child care and still they get a fair amount of pay. But, if they worked this as part of their regular shift it would cost them too much money.
Even if it's not overtime related people will move things around for a week or so to help out but are not always able to commit to the change permanently.

Hope this helps, just trying to put across another point of view.