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General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.)

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Old 06-13-2006, 12:56 PM
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Join Date: Feb 2003
Location: India
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Business planning and Analytics
Any ideas about the KRA coverage of such profile in call center.
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