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I3 Developing
Mark,
I may be able to assist you. Can you provide more detail on what you would like done with your I3 system? This will help me understand better what level of expertise is required to meet your needs. If you have recently invested in I3 chances are, your team does not know where to begin in leveraging it powerful functionality.
I have a significant background in tuning the I3 platform and realizing it's full capabilities. I3 offers a powerful platform that gives the contact center a world class multi- channel solution. Having implemented Complex routing schemes, IVR self service and database lookups, screen pops, Speech & DTMF self service and web chat/collaboration, I am fairly certain I can help you develop your application to meet your business needs. I led my last company using I3, to realize a 600% ROI on the purchase of the platform.
Please contact me via phone or email
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