--> At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site.
CCOps Home  |  Forum Home  |  Jobs Board  |  Library  |  Operations  |  Resources  |  In The News  |  Site Map

Go Back   CallCenterOps Forum > General Discussion
FAQ Social Groups Calendar Search Today's Posts Mark Forums Read

General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.)

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 08-11-2006, 04:27 PM
Registered User
 
Join Date: Aug 2006
Posts: 0
I3 Developing

Hello, we are seeking expertise/experience using the I3 tool. Does anyone know of service providers in this space or independent developers in this space?

Thank you,
Mark
Reply With Quote
  #2 (permalink)  
Old 08-14-2006, 03:51 PM
Registered User
 
Join Date: Jul 2006
Posts: 0
I3 Developing

Mark,

I may be able to assist you. Can you provide more detail on what you would like done with your I3 system? This will help me understand better what level of expertise is required to meet your needs. If you have recently invested in I3 chances are, your team does not know where to begin in leveraging it powerful functionality.


I have a significant background in tuning the I3 platform and realizing it's full capabilities. I3 offers a powerful platform that gives the contact center a world class multi- channel solution. Having implemented Complex routing schemes, IVR self service and database lookups, screen pops, Speech & DTMF self service and web chat/collaboration, I am fairly certain I can help you develop your application to meet your business needs. I led my last company using I3, to realize a 600% ROI on the purchase of the platform.

Please contact me via phone or email
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are Off
[IMG] code is Off
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -4. The time now is 08:32 PM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2