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Old 08-21-2006, 05:43 PM
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Call Center Benchmarks
Hello...

If anyone out there has white papers, case studies, research docs, etc. on Call Center Benchmarks (specifically in the retail business segment), please let me know. Thanks.
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Old 03-31-2007, 07:35 PM
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benchmark reports on banks
Quote:
Originally Posted by gally09 View Post
Hello...

If anyone out there has white papers, case studies, research docs, etc. on Call Center Benchmarks (specifically in the retail business segment), please let me know. Thanks.
Hi all!
Also I need benchmark reports about bank's call center especially in Europe . Is there anyone who can share?
ı appreciate any help because ı have to prepare a report about it
Tks and best regards
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