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Old 01-26-2002, 03:53 PM
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labour cost
What is Labor Cost? How can we affect that?
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Old 03-20-2002, 12:03 PM
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Labor cost usually is the cost of your labor/ revenue generated. I have run two call centers one inbound, how I effected my labor cost for in bound. When our volume of calls are down we provide VTO (voluntary time off) unpaid. This has a large impact on your labor costs. Hope this helps.
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Last edited by novakh; 03-20-2002 at 12:14 PM..
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