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| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
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02-02-2002, 07:08 PM
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Guidelines for $ IB/OB Agent
I'm looking to know how much it would cost me to go to a teleservice outsourcer for Inbound and Outbound agents?
IB $18-$25 per hour? OB $27-35 per hour? Is this about right for North America? Thanks for any help! 
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02-04-2002, 07:16 AM
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We are Located in India
the charges for inbound and outbound calling from India to Northe America is about 13 to 17 US $ per agent per hour Interested pls email to me at rchhabria@spancotele.com or call me up on 91-9821214214 Raj
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02-04-2002, 08:48 AM
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I would be happy to supply you with inbound and outbound pricing. I can also give you a range of what you are going to see in the market. We have 4 centers and 1500 agents doing IB/OB.
Greg Kern CallTech 512-261-0409
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02-06-2002, 05:33 PM
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Pricing
SBB2002,
If you are interested, I can give you pricing also -- as well as give you pricing information in the general industry based on agent skill levels. Call me at 801.344.5500 to talk further. We have 13 contact centers and have been doing call center work for years. Regards, Justin
__________________
Justin McHood Assurity Financial Services, LLC
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