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| General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.) |
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Outsourcing
WE are running a call center at chennai with 50 seats functional since a year. We had to shut down due to non-receipt of payments and are looking at alternate options are business from overflow and after-office hours calls to handle.
can someone enlighten us on the course of action we can take? |
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Hello,
Ambergris Solutions, a world-class provider of contact center outsource solutions, located in Manila, the Philippines, may be able to help. A team of call center experienced professionals from the US manages our business, we employ only the finest technology (Avaya, IBM, Sun, Cisco), and our associate hiring standards require four-year college degrees. The Philippines boasts a 90% literacy rate and English is commonly spoken. Feel free to visit our website at www.ambergrissolutions.com. If I can be of further assistance, please donÂ’t hesitate to contact me. Regards, Tim Lavin tim.lavin@ambergrissolutions.com |
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Re: Outsourcing
Quote:
We are runing an outsourcing call center with 100 seats, which locates on Beijing in China. It's the best call center in Beijing. To handle an after-office hours calls, isn't it a good idea to choose a outsourcing call center in China? Besides call center outsourcing, we can provide the call center consulting, training, tele-service(inbound and outbound) and call center integration. Welcome to contact with me. see www.ccidcall.com for details. Thanks, Donald Cui
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Donald Cui |
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Potential alliance opportunity
Hi Sujatha:
Please email me at rokima@ureach.com and provide more details regarding your group's skills (expertise, industry, languages, etc.) as well as the infrastructure & technology of your call center. I may have some ideas for you. Best Regards, Rokima Online Marketing & Telecom Consulting Reston, VA |
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