--> At CallCenterOps.com we’re dedicated to providing information about operations management to those involved in real-time customer service via call centers.
Learn how to advertise on this site.
CCOps Home  |  Forum Home  |  Jobs Board  |  Library  |  Operations  |  Resources  |  In The News  |  Site Map

Go Back   CallCenterOps Forum > General Discussion
FAQ Social Groups Calendar Search Today's Posts Mark Forums Read

General Discussion The CallCenterOps Forum allows you to seek the advice of other knowledgeable call center professionals. Post your call center related question and contribute your opinion to others seeking advice. (No advertising is accepted - posts will be removed.)

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 04-02-2007, 01:36 PM
Registered User
 
Join Date: Apr 2007
Posts: 0
Searching for Specialized Inbound Sales in DFW

I am doing research to find a reputable call center in the DFW area. We are a small start-up business and I am not familiar with Inbound Call Center services. I need the call center to be able to take inbound sales calls, process credit cards or debit cards, and to be able to upsell or cross sell. The specialized aspect of this project needed is a call center experienced in conversion of cell phone converage from one provider to another. We can train on the product being sold, but need experience on the cell phone provider service. If someone can lead me in the right direction it would be most helpful.
Reply With Quote
  #2 (permalink)  
Old 04-03-2007, 12:46 PM
Registered User
 
Join Date: Oct 2001
Location: US
Posts: 8
DFW call center

We are in Irving and have additional TX locations AND have existing wireless clients that we do exactly that type of work for.

Greg Kern
Capgemini
gregory.kern@capgemini.com
512-934-0254
__________________
Greg Kern
ACS
greg.kern@acs-inc.com
512-934-0254
Reply With Quote
  #3 (permalink)  
Old 04-11-2007, 10:39 PM
Registered User
 
Join Date: Oct 2001
Location: US
Posts: 8
We have several call centers in Texas, including the DFW area (Irving) AND have a great deal of experience with wireless carriers and specifically with the call type(s) you described.

Give me a call or drop me an email and we can go over the details.

Greg Kern
gregory.kern@capgemini.com
512-934-0254 (Austin)
__________________
Greg Kern
ACS
greg.kern@acs-inc.com
512-934-0254
Reply With Quote
  #4 (permalink)  
Old 04-19-2007, 12:24 PM
Registered User
 
Join Date: Oct 2001
Location: US
Posts: 8
I can help you with both the DFW location as well as experienced wireless agents.

gregory.kern@capgemini.com
__________________
Greg Kern
ACS
greg.kern@acs-inc.com
512-934-0254
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are Off
[IMG] code is Off
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Outbound Sales Measurements Saramencia General Discussion 14 04-22-2006 09:51 AM
How to optimize inbound order taking Busdev General Discussion 0 11-09-2005 03:04 PM


All times are GMT -4. The time now is 04:02 PM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2